{"id":185,"date":"2022-04-06T13:51:16","date_gmt":"2022-04-06T13:51:16","guid":{"rendered":"https:\/\/touchinghearts.lndo.site\/minneapolis\/?page_id=185"},"modified":"2026-07-31T18:55:57","modified_gmt":"2026-07-31T18:55:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/touchinghearts.com\/azvalley\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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RESOURCES<\/div>\n \n

\n FAQ <\/h1>\n <\/div>\n\n <\/div>\n <\/section>\n\n\n\n
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Frequently Asked Questions<\/h2>\n\t\t\n\t\t\t\t\t

Touching Hearts at Home is redefining the meaning of heartfelt care through consistency, companionship, and compassion. Our non-medical, in-home care uses the meaningful impact of relationships to serve those closest to you with the help they need to live comfortably and confidently from home.<\/p>\n\t\t\t\n\t\t

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\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat is home care?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tHome care provides non-medical assistance that allows seniors and adults with\r\ndisabilities to remain safely and comfortably in their own homes. Our caregivers\r\nhelp with daily activities, companionship, meal preparation, light housekeeping,\r\nand personal care.\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat areas do you serve?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe proudly serve families throughout the West Valley, including Peoria,\r\nGlendale, Surprise, Sun City, Sun City West, Goodyear, Avondale, Litchfield\r\nPark, Buckeye, and surrounding communities.\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tIs home care the same as home health?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tNo. Home health provides skilled medical services such as nursing or physical\r\ntherapy, usually prescribed by a physician. Home care focuses on non-medical\r\nsupport to help clients remain independent and safe at home \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat services do you provide?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tOur services include: Personal care (bathing, dressing, grooming), Medication reminders, Meal planning and preparation, Light housekeeping, Companionship, Alzheimer’s and dementia support, Respite care for family caregivers, Overnight and 24-hour care\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow quickly can care begin?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tIn many cases, we can begin services within 48 hours after completing an\r\nin-home assessment.\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tAre your caregivers background checked?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. Every caregiver undergoes a thorough screening process, including\r\nbackground checks, and reference verification before working with clients.\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tCan my loved one receive care in an assisted living community?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. We often provide one-on-one care in assisted living, independent living,\r\nrehabilitation centers, and hospitals when additional support is needed. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tIs care available on weekends and holidays?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. We provide care seven days a week, including weekends and holidays \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tDo you offer overnight or 24-hour care?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. Depending on your loved one’s needs, we can provide overnight care,\r\naround-the-clock care, or live-in care when appropriate.\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tDoes insurance pay for home care?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tCoverage varies. Some long-term care insurance policies may help cover the\r\ncost of home care services. We also work with eligible VA programs. For many\r\nfamilies, services are paid for privately. We’re happy to discuss your options and\r\nanswer any questions about payment.\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat if my regular caregiver is unavailable?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe have a team of caregivers and office staff who work together to ensure\r\ncontinuity of care whenever possible.\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow do I know when it’s time for home care?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tSigns may include: Frequent falls, Forgetting medications, Difficulty preparing meals\r\nIncreased loneliness, Family caregiver burnout, Declining personal hygiene and Memory concerns (If you’re unsure, we’re happy to provide a free consultation.)\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tDo you offer flexible schedules?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes! We offer a variety of schedules including mornings, evenings, weekends,\r\novernight shifts, and part-time opportunities whenever possible.\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tDo I need my own vehicle?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tReliable transportation is required, as caregivers travel to clients’ homes and may\r\ntransport clients to appointments or errands if needed. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow are caregivers matched with clients?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe consider personality, skills, location, schedule, and experience to create the\r\nbest possible match for both the caregiver and the client. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow do I apply?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYou can apply online through our website or contact our office directly. We’d love\r\nto learn more about you\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhy choose Touching Hearts at Home?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe believe care is about more than completing tasks, it’s about building\r\nmeaningful relationships. Our caregivers provide compassionate support while\r\ntreating every client with dignity, respect, and kindness. Families have peace of\r\nmind knowing their loved ones are cared for like family.\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat makes Touching Hearts different?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe take the time to truly get to know our clients and caregivers. By focusing on\r\nthoughtful matching, consistent communication, and personalized care plans, we\r\ncreate relationships that go beyond basic home care services.\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n
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\n

Online Service Inquiry<\/h2>\n

Reach out to us today.<\/p>\n Contact<\/a> <\/div>\n

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Careers<\/h2>\n

Join our team.<\/p>\n Careers<\/a> <\/div>\n <\/section>\n\n\n\n

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