{"id":160,"date":"2022-04-05T13:49:04","date_gmt":"2022-04-05T13:49:04","guid":{"rendered":"https:\/\/touchinghearts.lndo.site\/minneapolis\/?page_id=160"},"modified":"2026-05-06T19:57:45","modified_gmt":"2026-05-06T19:57:45","slug":"about-us","status":"publish","type":"page","link":"https:\/\/touchinghearts.com\/bellevue\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\n    <section id=\"block_f4290f2f1f33ec00b4bdff4d5d2f45e7\" class=\"pageTitle\">\n        <div class=\"container\">\n        \n            <div class=\"pageTitle__heading\" data-layout=\"\">\n                                    \n                <h1 class=\"h3\">\n                    About Us                <\/h1>\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n\n\n<section id=\"block_2561bb9d55b0b44882bd489744aea8be\" class=\"image-content\" data-layout=\"purple\">\n    <div class=\"image-content__wrapper\" data-switch=\"swap\">\n        <div class=\"image-content__container\">\n                            <div class=\"image-content__item\" data-order=\"0\" data-type=\"text_section\">\n                    \n<div class=\"image-content__item__text-wrapper\">\n    <div class=\"image-content__text\">\n        <div class=\"image-content__text--heading\" data-layout=\"\">\n                            \n            <h2 class=\"h3\">Legacy of Care<\/h2>\n        <\/div>\n\n                    <div class=\"image-content__text--body\"><p>Touching Hearts at Home \u2013 Bellevue is owned and operated by John DePalma, who\u2019s journey with in-home care began in 2019 when his father was diagnosed with cancer.<\/p>\n<p>Facing the challenges of managing his dad\u2019s treatments from afar, John convinced his parents to move to Seattle where he would help them navigate the healthcare system and directly influence his dad&#8217;s quality of care. When his dad chose to spend his final days at home, living with dignity and respect, John honored his wish through hospice care.<\/p>\n<p>After his father&#8217;s passing in 2022, John\u2019s caregiving focus shifted to his mother and, after a brief period of living alone and transitioning to life as a widow, she\u2019s happily settled in a nearby independent living facility in Bellevue where John and his team of caregivers ensures she receives the care and companionship she deserves.<\/p>\n<p>Through every decision, John\u2019s commitment to his parents\u2019 comfort, safety, and quality of life has remained unwavering. It\u2019s this unyielding commitment that sets a high bar for the Standard of Care at Touching Hearts at Home \u2013 Bellevue.<\/p>\n<p>For more on John&#8217;s story, check out the January 2026 edition of Greet West Bellevue magazine or follow the attached link: <a title=\"https:\/\/nam04.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fgreetmag.com%2Flocations%2Fwest-bellevue-wa%2Farticles%2F-5ede8b%2F&amp;data=05%7C02%7Cdkruk%40choicelocal.com%7C86866f8d6e8c4944badc08de4cbf6621%7C6bdf365a8c3b410d9a804ee218d2f436%7C0%7C0%7C639032582248740748%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=yUonzavMGTZpXlisZqNa4F3Ggz8I%2FbH1OOkBTFy5lbI%3D&amp;reserved=0\" href=\"https:\/\/nam04.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fgreetmag.com%2Flocations%2Fwest-bellevue-wa%2Farticles%2F-5ede8b%2F&amp;data=05%7C02%7Cdkruk%40choicelocal.com%7C86866f8d6e8c4944badc08de4cbf6621%7C6bdf365a8c3b410d9a804ee218d2f436%7C0%7C0%7C639032582248740748%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=yUonzavMGTZpXlisZqNa4F3Ggz8I%2FbH1OOkBTFy5lbI%3D&amp;reserved=0\" data-outlook-id=\"2bbd1a23-79e9-4399-93e4-fb28bbbd028e\">The Heart Behind the Care<\/a><\/p>\n<\/div>\n            <\/div>\n    <\/div>\n                <\/div>\n                            <div class=\"image-content__item\" data-order=\"1\" data-type=\"image\">\n                    \n<div class=\"image-content__item__media-wrapper\" data-border=\"left\">\n    <img decoding=\"async\" src=\"https:\/\/touchinghearts.com\/bellevue\/wp-content\/uploads\/sites\/71\/2026\/01\/John-Depalma.png?wsr\" alt=\"\" \/>\n<\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section id=\"block_65a06e963f623b10812306030c9de281\" class=\"block block--wysiwyg\" data-layout=\"plain\" data-bleed=\"on\">\n    <div class=\"container\">\n        <h2><strong>Vision Statement<\/strong><\/h2>\n<h3>Our Vision<\/h3>\n<p>To be the most trusted home care partner in the Bellevue community\u2014where every person we serve feels seen, respected, and genuinely cared for, and where aging and life transitions are met with dignity, connection, and peace of mind for the entire family.<\/p>\n<section><strong><a href=\"https:\/\/touchinghearts.com\/bellevue\/inquire\/\">Reach out to our team today<\/a>\u00a0or call us at\u00a0<a href=\"tel:(425) 363-0973\">(<span data-sheets-root=\"1\">425) 363-0973<\/span><\/a>\u00a0to learn more about how our companion care can help!<\/strong><\/p>\n<\/section>\n<h2><strong>Mission Statement<\/strong><\/h2>\n<h3>Our Mission<\/h3>\n<p>At <em>Touching Hearts at Home \u2013 Bellevue<\/em>, our mission is to provide exceptional, personalized home care that enriches lives and supports independence. We deliver compassionate, relationship-based care tailored to each individual\u2019s needs while fostering trust, comfort, and confidence for clients and their families. Through dedicated caregivers and heartfelt service, we ensure that care always comes from the heart.<\/p>\n<h2><strong>Core Values Statement<\/strong><\/h2>\n<p>At Touching Hearts at Home, our core values guide every decision and interaction. We commit to delivering compassionate, personalized, and dignified care that honors the uniqueness of each individual we serve \u2013 whether clients, families, or caregivers. We wholeheartedly believe that exceptional home care emerges from genuine connection, unwavering integrity, and a culture where people matter most.<\/p>\n<h3>Our Core Values<\/h3>\n<ul>\n<li><strong>Compassion<\/strong> \u2013 We care deeply for the emotional, physical, and cognitive well-being of those we serve, showing kindness, empathy, and understanding in every interaction.<\/li>\n<li><strong>Dignity &amp; Respect<\/strong> \u2013 We honor the dignity of every person\u2019s life and choices, ensuring each client feels valued, respected, and treated with the utmost regard.<\/li>\n<li><strong>Integrity<\/strong> \u2013 We are honest, ethical, and accountable in all we do \u2013 building trust with clients, families, and caregivers through transparency and reliability.<\/li>\n<li><strong>Personalized Partnership<\/strong> \u2013 We tailor care plans to meet individual needs and preferences, fostering true partnership with clients and families so that every care experience feels meaningful and authentic.<\/li>\n<li><strong>Consistent Excellence<\/strong> \u2013 We strive for excellence in service delivery, providing reliable, high-quality care every day that brings peace of mind and enhances quality of life.<\/li>\n<li><strong>Connection &amp; Community<\/strong> \u2013 We build meaningful relationships \u2013 between caregivers and clients, within families, and across our community \u2013 because personal connection enriches care and uplifts the human spirit.<\/li>\n<\/ul>\n<section><strong><a href=\"https:\/\/touchinghearts.com\/bellevue\/inquire\/\">Reach out to our team today<\/a>\u00a0or call us at\u00a0<a href=\"tel:(425) 363-0973\">(<span data-sheets-root=\"1\">425) 363-0973<\/span><\/a>\u00a0to learn more about how our companion care can help!<\/strong><\/p>\n<\/section>\n    <\/div>\n<\/section>\n\n\n\n<section id=\"block_08ddc2c31c2435203d7d07383ad88ee2\" class=\"dual-cta\">\n            <div class=\"dual-cta__item\" data-background=\"dark\">\n                            <h2 class=\"h3\">Online Service Inquiry<\/h2>\n                                        <p>Reach out to us today.<\/p>\n                        <a class=\"btn \" href=\"https:\/\/touchinghearts.com\/bellevue\/inquire\/\" target=\"\" rel=\"\" aria-label=\"Contact - Navigate to: https:\/\/touchinghearts.com\/bellevue\/inquire\/\" >Contact<\/a>        <\/div>\n            <div class=\"dual-cta__item\" data-background=\"light\">\n                            <h2 class=\"h3\">Careers<\/h2>\n                                        <p>Join our team.<\/p>\n                        <a class=\"btn \" href=\"https:\/\/touchinghearts.com\/bellevue\/careers\/\" target=\"\" rel=\"\" aria-label=\"Careers - Navigate to: https:\/\/touchinghearts.com\/bellevue\/careers\/\" >Careers<\/a>        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-160","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>About Us - 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