FAQ
About Our Services
Touching Hearts at Home of Buffalo, NY is redefining the meaning of heartfelt care through consistency, companionship, and compassion. Our non-medical, in-home care uses the meaningful impact of relationships to serve those closest to you with the help they need to live comfortably and confidently from home.
What types of in-home care services do you provide?
Do you offer short-term care after surgery or hospitalization?
Can you provide long-term in-home care?
Is care available 24/7?
What does “aging in place safely” mean?
How do I know if my loved one is ready for help at home?
How quickly can my loved one be connected to care?
How do I start the conversation about home care with my loved one?
Dementia & Alzheimer’s Care
Caring for someone with dementia or Alzheimer’s often brings complex questions about safety, daily routines, communication, and long-term support. This FAQ section is designed to give families clear, reliable answers to the topics they search for most. Whether they’re trying to understand early symptoms, explore in-home care options, or learn how to support a loved one as their needs change. Here, you’ll find straightforward guidance, practical tips, and insights that help you navigate each stage of the journey with confidence and compassion.
Do you provide dementia or Alzheimer’s-specific care?
What kind of dementia training do your caregivers receive?
How do you keep someone with dementia safe at home?
Do you help families understand dementia behaviors?
Can your caregivers support those experiencing resistance or agitation?
Do you offer support during holidays or stressful seasons?
Caregiver & Employment Questions
This section answers common questions about becoming and working as a caregiver. Covering questions around qualifications, training, scheduling, and the hiring process. It provides clear, simple guidance to help applicants understand what we look for and what to expect when joining our team.
How do I know if I’m a good fit to work for Touching Hearts at Home?
What core values do your caregivers follow?
Are you hiring new caregivers?
Do you provide caregiver training?
How does Touching Hearts at Home support my personal and professional growth?
What makes Touching Hearts at Home a great place to work?
Pricing, Scheduling & Coverage
This section provides clear answers to common questions about service rates, payment options, scheduling flexibility, and the types of care we can provide. It helps families understand costs, plan care around their needs, and know what coverage options are available.
Is there a minimum number of hours required?
How does your pricing work?
Do you offer customized care plans?
How do I pay for in-home care?
Does insurance cover in-home care?
How do I get started or request pricing?
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Senior Home Care Service area includes: Akron, Amherst, Buffalo, Clarence, Cheektowaga, Depew, East Aurora, Grand Island, Kenmore, Lancaster, Lockport, Niagara Falls, Orchard Park, Sloan, North Tonawanda, Tonawanda, West Seneca, Williamsville. Specializing in Hospital Recovery Rehab Care, Alzheimer’s & Dementia Care, Companionship Care, Live-in Care, Senior At Home Care – Compassionate Care for Seniors and their Families. Looking for senior home care in the greater Buffalo, NY area? Contact us today!