The Heart of Caregiving: Valerie Carter’s Story

Caregiving is not just a career—it’s a commitment to kindness, dignity, and respect. For Valerie Carter, caregiving has been a lifelong passion. With over 30 years of experience as a CNA, PCA, and HHA, she has dedicated her life to treating every client as if they were her own family. As a care partner with Touching Hearts at Home Albany, Valerie continues to make a difference through her unwavering compassion and faith.

A Calling to Care: The Journey Begins

Valerie’s journey into caregiving began when she was just 18 years old. Inspired by her deep sense of empathy and Christian values, she knew early on that her purpose was to help others.

“I’ve always wanted to help people in any way I can. My heart goes out to those who don’t have family, and I believe in following God’s commandment to love my neighbor as myself.”

For Valerie, caregiving isn’t just about physical assistance—it’s about being there for those who need support, companionship, and kindness.

A Memorable Moment of Connection

One of Valerie’s most cherished experiences was with a client who, over time, became more than just someone she cared for.

“My client told me, ‘I knew from the moment I saw you that I was going to like you.’ Over time, we’ve shared memories, laughter, and stories about our parents. She even calls me her sister.”

These relationships remind Valerie why home care is so meaningful. It’s not just about completing tasks—it’s about forming real, lasting connections.

Lessons from Caregiving

Through her years of experience, Valerie has learned powerful lessons:

  • Aging is inevitable. None of us stay young forever, and caring for others teaches us the importance of cherishing every moment.
  • People are busy, but seniors still need connection. Families have their own lives to live, but caregivers step in to offer love and companionship.
  • Caring for someone else’s family is a privilege. Valerie believes in honoring her commitment to treat every client as she would her own loved ones.

Building Trust and Meaningful Connections

Valerie knows that trust is built through consistency and dedication.

  • She shows up on time every day, providing reliable, steady care.
  • She goes above and beyond—helping in ways that may not always be on the care plan.
  • She makes sure her clients feel valued and respected.

 

Her approach is simple: treat people the way you would want to be treated.

Overcoming Challenges in Caregiving

For Valerie, the most challenging part of caregiving is becoming attached to clients, knowing that one day they may no longer be there.

“We all have our time to live and our time to pass. It’s heartbreaking to lose someone you’ve cared for, but I find peace in knowing I did my best. I pray, reminisce on the good times, and trust that I’ve made a difference.”

Making a Difference—One Small Act at a Time

Valerie finds fulfillment in the simple acts of care that bring joy to her clients.

  • Painting their toenails, moisturizing their skin, and making them feel pampered.
  • Giving showers, offering comfort, and listening to their stories.
  • Providing dignity and respect in every interaction.

 

“I know I’ve made a difference every time a client smiles and tells me how much they appreciate me.”

Advice for Future Caregivers

For those considering a career in home care, Valerie shares this wisdom:

  • Caregiving is rewarding. Bringing laughter into someone’s life and showing them that they matter is priceless.
  • Never forget that seniors were once young too. They deserve the same care and respect that you would want for yourself.
  • We are all helpers of one another. A kind word, a gentle touch, and a little extra effort can change someone’s day—or even their life.

A New Perspective on Aging

Caregiving has changed Valerie’s outlook on life in profound ways.

  • She has learned that being appreciated, wanted, and needed is a beautiful thing.
  • She understands that we will all reach old age one day, and how we treat seniors today sets the standard for how we hope to be treated.
  • She believes that everyone deserves dignity, respect, and love—no matter their age or condition.

The Importance of Home Care

For Valerie, home care is about more than just assistance—it’s about ensuring that seniors feel valued, safe, and cared for.

“The message I would share is to treat every client with dignity, respect, and love. Go that extra mile to make them happy and be a difference maker!”

Home care allows seniors to stay in their homes, surrounded by familiarity and comfort, while still receiving the help they need. It offers companionship, stability, and a sense of belonging.

Final Thoughts

Valerie Carter’s story is a powerful reminder of what caregiving is truly about—compassion, kindness, and human connection. Her unwavering dedication to her clients and belief in treating every senior with love and respect exemplify the heart of home care.

At Touching Hearts at Home Albany, caregivers like Valerie provide more than just services—they offer hope, dignity, and joy to those they serve.

Looking for compassionate home care or a meaningful career?

If you or a loved one need professional, heartfelt home care, or if you’re looking for a fulfilling career in caregiving, Touching Hearts at Home Albany is here for you. Contact us today to learn how we can support your family—or how you can join our team and make a difference.