{"id":185,"date":"2022-04-06T13:51:16","date_gmt":"2022-04-06T13:51:16","guid":{"rendered":"https:\/\/touchinghearts.lndo.site\/minneapolis\/?page_id=185"},"modified":"2025-12-01T18:21:47","modified_gmt":"2025-12-01T18:21:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/touchinghearts.com\/cda\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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RESOURCES<\/div>\n \n

\n FAQ <\/h1>\n <\/div>\n\n <\/div>\n <\/section>\n\n\n\n
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\n\n\t\t\t\t\t

About Our Services<\/h2>\n\t\t\n\t\t\t\t\t

Touching Hearts at Home is redefining the meaning of heartfelt care through consistency, companionship, and compassion. Our non-medical, in-home care uses the meaningful impact of relationships to serve those closest to you with the help they need to live comfortably and confidently from home.<\/p>\n\t\t\t\n\t\t

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\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat types of in-home care services do you provide?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe offer 24\/7 care wherever your loved one calls home. Services include cooking, cleaning, light housekeeping, companionship, safety support, mobility assistance, and personalized care plans built to support aging in place with confidence. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tDo you offer short-term care after surgery or hospitalization?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. We provide structured, short-term service plans for post-surgical or transitional care. Our caregivers assist with mobility, daily tasks, comfort, and safety so your loved one can recover at home. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tCan you provide long-term in-home care?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tAbsolutely. Many families rely on us for ongoing, long-term support tailored to individual routines, preferences, and health needs. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tIs care available 24\/7?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. We offer daytime care, overnight care, and full 24-hour support \u2014 whatever best fits your loved one\u2019s needs. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat does \u201caging in place safely\u201d mean?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tIt means helping seniors remain independent and comfortable at home while supporting fall prevention, mobility, daily routines, and emotional well-being. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow do I know if my loved one is ready for help at home?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tChanges in mobility, memory, mood, hygiene, nutrition, or safety can all signal that support is needed. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n
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Dementia & Alzheimer\u2019s Care<\/h2>\n\t\t\n\t\t\t\t\t

Caring for someone with dementia or Alzheimer\u2019s often brings complex questions about safety, daily routines, communication, and long-term support. This FAQ section is designed to give families clear, reliable answers to the topics they search for most. Whether they\u2019re trying to understand early symptoms, explore in-home care options, or learn how to support a loved one as their needs change. Here, you\u2019ll find straightforward guidance, practical tips, and insights that help you navigate each stage of the journey with confidence and compassion.<\/p>\n\t\t\t\n\t\t

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\n\n\t\t\t\t\t\n\t\t\t\t\t\tDo you provide dementia or Alzheimer\u2019s-specific care?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. We specialize in dementia and Alzheimer\u2019s support, offering calm routines, gentle redirection, emotional reassurance, and a stable presence that helps your loved one feel secure at home. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat training do your dementia caregivers receive?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tOur caregivers receive high-standard dementia training, including Alzheimer\u2019s Association\u2013aligned education, Teepa Snow\u2013informed strategies, and communication techniques designed to support dignity and reduce stress. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow do you keep someone with dementia safe at home?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe focus on fall prevention, consistent routines, environmental safety checks, reduced overstimulation, and strategies that support independence. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tDo you help families understand dementia behaviors?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. We educate families about memory changes, resistance to care, sundowning, wandering, communication shifts, and role reversal as aging occurs. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tCan your caregivers support those experiencing resistance or agitation?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. Our caregivers use gentle approaches, validation, and purposeful engagement to reduce agitation and support cooperation. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tDo you offer support during holidays or stressful seasons?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tAbsolutely. We help families create flexible routines and calm environments during busy times. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n
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Caregiver & Employment Questions<\/h2>\n\t\t\n\t\t\t\t\t

This section answers common questions about becoming and working as a caregiver. Covering questions around qualifications, training, scheduling, and the hiring process. It provides clear, simple guidance to help applicants understand what we look for and what to expect when joining our team.<\/p>\n\t\t\t\n\t\t

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\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow do I know if I\u2019m a good fit to work for Touching Hearts at Home?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tIf you\u2019re compassionate, dependable, and love supporting others, you may be a wonderful fit. We look for caregivers who genuinely live out our core values. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat core values do your caregivers follow?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tCommunication \u2014 clear verbal and written communication | Teamwork \u2014 supporting one another even while working independently | Value \u2014 bringing kindness, dignity, and purpose into every home \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tAre you hiring new caregivers?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes! We welcome caregivers who align with our values and want to make a difference in Kootenai County. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tDo you provide caregiver training?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. We offer continual training, dementia-specific education, mentorship, and field support. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tCan I grow within your organization?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tAbsolutely. We value internal growth and help caregivers move into trainer, mentor, or coordinator roles as they develop. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat makes Touching Hearts at Home a great place to work?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe believe in kindness, teamwork, and supporting caregivers just as much as we support our clients. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n
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Pricing, Scheduling & Coverage<\/h2>\n\t\t\n\t\t\t\t\t

This section provides clear answers to common questions about service rates, payment options, scheduling flexibility, and the types of care we can provide. It helps families understand costs, plan care around their needs, and know what coverage options are available.<\/p>\n\t\t\t\n\t\t

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\n\n\t\t\t\t\t\n\t\t\t\t\t\tIs there a minimum number of hours required?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. Our minimum is 12 hours per week, typically scheduled in 3\u20134 hour increments to maintain meaningful, consistent care. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow does your pricing work?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tPricing depends on care level, weekly hours, and whether support is short-term, long-term, or 24\/7. We provide clear, transparent pricing during your complimentary consultation. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tDo you offer customized care plans?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. Every plan is tailored around your loved one\u2019s needs, personality, and goals. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow do I pay for in-home care?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe accept private pay, VA benefits, and long-term care insurance. We help families navigate insurance requirements to make the process smooth. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tDoes insurance cover in-home care?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tMany long-term care insurance policies do cover in-home care, and we help with claim forms and documentation. At this time, Medicare does not pay for non-medical in-home care. If that ever changes, we would need to become a preferred Medicare provider. We also do not accept Medicaid at this time.\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow do I get started or request pricing?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tSimply reach out by phone or online. We\u2019ll schedule a complimentary in-home or virtual consultation to help you find the right fit. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n
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\n <\/div>\n<\/section>\n\n\n\n
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Online Service Inquiry<\/h2>\n

Reach out to us today.<\/p>\n Contact<\/a> <\/div>\n

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Careers<\/h2>\n

Join our team.<\/p>\n Careers<\/a> <\/div>\n <\/section>\n\n\n\n

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\"Proudly<\/p>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-185","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Touching Hearts at Home of Coeur d\u2019Alene, ID<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/touchinghearts.com\/cda\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Touching Hearts at Home of Coeur d\u2019Alene, ID\" \/>\n<meta property=\"og:url\" content=\"https:\/\/touchinghearts.com\/cda\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Touching Hearts at Home of Coeur d\u2019Alene, ID\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-01T18:21:47+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/touchinghearts.com\/cda\/faq\/\",\"url\":\"https:\/\/touchinghearts.com\/cda\/faq\/\",\"name\":\"FAQ - Touching Hearts at Home of Coeur d\u2019Alene, ID\",\"isPartOf\":{\"@id\":\"https:\/\/touchinghearts.com\/cda\/#website\"},\"datePublished\":\"2022-04-06T13:51:16+00:00\",\"dateModified\":\"2025-12-01T18:21:47+00:00\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/touchinghearts.com\/cda\/faq\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/touchinghearts.com\/cda\/#website\",\"url\":\"https:\/\/touchinghearts.com\/cda\/\",\"name\":\"Touching Hearts at Home of Coeur d\u2019Alene, ID\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/touchinghearts.com\/cda\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Touching Hearts at Home of Coeur d\u2019Alene, ID","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/touchinghearts.com\/cda\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Touching Hearts at Home of Coeur d\u2019Alene, ID","og_url":"https:\/\/touchinghearts.com\/cda\/faq\/","og_site_name":"Touching Hearts at Home of Coeur d\u2019Alene, ID","article_modified_time":"2025-12-01T18:21:47+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/touchinghearts.com\/cda\/faq\/","url":"https:\/\/touchinghearts.com\/cda\/faq\/","name":"FAQ - Touching Hearts at Home of Coeur d\u2019Alene, ID","isPartOf":{"@id":"https:\/\/touchinghearts.com\/cda\/#website"},"datePublished":"2022-04-06T13:51:16+00:00","dateModified":"2025-12-01T18:21:47+00:00","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/touchinghearts.com\/cda\/faq\/"]}]},{"@type":"WebSite","@id":"https:\/\/touchinghearts.com\/cda\/#website","url":"https:\/\/touchinghearts.com\/cda\/","name":"Touching Hearts at Home of Coeur d\u2019Alene, ID","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/touchinghearts.com\/cda\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/touchinghearts.com\/cda\/wp-json\/wp\/v2\/pages\/185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/touchinghearts.com\/cda\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/touchinghearts.com\/cda\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/touchinghearts.com\/cda\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/touchinghearts.com\/cda\/wp-json\/wp\/v2\/comments?post=185"}],"version-history":[{"count":0,"href":"https:\/\/touchinghearts.com\/cda\/wp-json\/wp\/v2\/pages\/185\/revisions"}],"wp:attachment":[{"href":"https:\/\/touchinghearts.com\/cda\/wp-json\/wp\/v2\/media?parent=185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}