Meet the Owners: Josh & Carol Savitz and Their Heart for Home Care

Choosing a home care provider is one of the most personal and important decisions a family can make. Behind every care agency is a leadership team whose values, experiences, and commitment shape the quality of care delivered each day. At Touching Hearts at Home of Charlotte, that leadership comes from co-owners Josh and Carol Savitz—a husband-and-wife team driven by compassion, purpose, and a deep respect for the families they serve.

Josh and Carol founded Touching Hearts at Home of Charlotte with a shared mission: to provide exceptional, dependable, and heart-centered non-medical in-home care that enhances dignity, independence, and quality of life. Their journey into home care is rooted in personal experience, professional expertise, and a desire to make a meaningful difference in the Charlotte community.

A Personal Inspiration to Serve Others

The decision to enter the home care field was not made lightly. For Josh and Carol, it was inspired by firsthand experiences caring for loved ones and witnessing the impact compassionate care can have on both individuals and families.

Josh grew up with a strong understanding of the importance of quality care, influenced by his mother’s career as a registered nurse in home care. Seeing the dedication, patience, and trust required in this profession left a lasting impression. Both Josh and Carol also spent time caring for their grandparents, gaining insight into the emotional and physical challenges families face when supporting aging loved ones.

These personal experiences revealed a common truth: families need reliable, compassionate partners who can provide support while honoring dignity and independence. This realization became the foundation of their commitment to home care.

Building a Purpose-Driven Business

Married since June of 2022, Josh and Carol share not only a life together but a vision for meaningful work. After establishing their careers, both felt called to pursue something that aligned more closely with their values and desire to serve others.

Touching Hearts at Home of Charlotte represents more than a business—it is a purpose-driven endeavor centered on people. Their goal is to create an agency where care feels personal, caregivers feel supported, and families feel confident in their decision.

Operating locally allows Josh and Carol to remain closely involved in daily operations, ensuring that standards of care are upheld and relationships are nurtured. This hands-on approach reflects their belief that leadership should be present, engaged, and accountable.

Josh Savitz: Operational Excellence with Compassion

Josh brings a background in engineering, operations, and business leadership to Touching Hearts at Home of Charlotte. His experience equips him with a detail-oriented, problem-solving mindset that is essential in home care operations.

From coordinating care schedules to ensuring consistency and reliability, Josh focuses on creating systems that support both clients and caregivers. He believes that operational excellence directly impacts the quality of care families receive.

Equally important is Josh’s people-centered approach. He understands that behind every schedule and care plan is a real person with unique needs. His leadership emphasizes compassion, communication, and respect, ensuring that every client and caregiver interaction reflects the agency’s commitment to excellence.

Carol Savitz: Building Connections and Culture

Carol brings expertise in marketing, customer service, and small business development. Her strengths lie in communication, relationship-building, and fostering a culture rooted in empathy and quality.

Carol is passionate about ensuring families feel heard, supported, and informed from the very first conversation. She understands that navigating care decisions can be overwhelming and believes that clear communication and genuine care can make the process less stressful.

Her role also includes shaping the agency’s culture. Carol is dedicated to creating an environment where caregivers feel valued, appreciated, and empowered. She believes that when caregivers are supported, they are better equipped to provide exceptional care.

A Shared Commitment to Caregivers

Josh and Carol firmly believe that caregivers are the heart of home care. Their leadership philosophy places great emphasis on hiring individuals who share their values of compassion, reliability, and respect.

Caregivers at Touching Hearts at Home of Charlotte are carefully selected and supported with education, guidance, and appreciation. Josh and Carol understand that caregiving is meaningful work that deserves recognition and support.

By investing in caregivers, they create an environment where caregivers can thrive professionally and personally. This commitment directly benefits clients, who receive consistent, attentive care from individuals who feel valued and respected.

Serving the Charlotte Community

Having called Charlotte home for over a decade, Josh and Carol are deeply connected to the community they serve. They understand the unique needs of local families and are committed to strengthening support for seniors throughout the greater Charlotte area.

Local ownership allows them to build relationships within the community, respond quickly to needs, and maintain accountability. Families know who they are working with and can trust that care decisions are made with their best interests in mind.

Josh and Carol view their role not just as business owners, but as community partners. Their goal is to contribute positively to the lives of families and help seniors remain safely and comfortably at home.

Care Rooted in Dignity and Respect

At the core of Josh and Carol’s leadership is a deep respect for dignity and independence. They believe that every individual deserves to be treated with kindness and respect, regardless of age or level of need.

This belief influences how care plans are designed, how caregivers are trained, and how families are supported. Care is never rushed or impersonal. Instead, it is delivered thoughtfully, with attention to individual preferences and routines.

By prioritizing dignity, Josh and Carol ensure that care enhances quality of life rather than diminishing it.

Looking Ahead: A Vision for the Future

As Touching Hearts at Home of Charlotte continues to grow, Josh and Carol remain focused on their founding mission. Their vision is to build a trusted home care agency known for compassion, reliability, and meaningful relationships.

They are committed to continuous improvement, ongoing caregiver support, and responsive service that adapts to families’ needs. Growth is guided not by numbers alone, but by the positive impact made in the lives of those served.

Josh and Carol are honored to walk alongside families during important chapters of life, providing care that truly makes a difference.

Conclusion

Meet the owners behind Touching Hearts at Home of Charlotte, and you will find more than business leaders—you will find advocates, caregivers at heart, and partners committed to serving others with compassion and integrity.

Josh and Carol Savitz bring together personal experience, professional expertise, and a shared purpose to deliver home care guided by heart. Their leadership ensures that every family receives care rooted in dignity, trust, and respect.

If you are seeking compassionate, locally owned in-home care for yourself or a loved one in Charlotte, we invite you to connect with Touching Hearts at Home of Charlotte. Experience the difference of care led by heart, one family at a time.