{"id":185,"date":"2022-04-06T13:51:16","date_gmt":"2022-04-06T13:51:16","guid":{"rendered":"https:\/\/touchinghearts.lndo.site\/minneapolis\/?page_id=185"},"modified":"2025-05-12T16:04:01","modified_gmt":"2025-05-12T16:04:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/touchinghearts.com\/fortcollins\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n    <section id=\"block_c5765011983420261420c77301024542\" class=\"pageTitle\">\n        <div class=\"container\">\n        \n            <div class=\"pageTitle__heading\" data-layout=\"indent\">\n                                    <div class=\"pageTitle__heading--eyebrow\">RESOURCES<\/div>\n                                    \n                <h1 class=\"h3\">\n                    FAQ                <\/h1>\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n\n\n<section id=\"block_614329bb14f818602aadd6b72da828c9\" class=\"block dropdowns\" data-background=\"logo\">\n\n\t<div class=\"container\">\n\n\t\t\t\t\t<h2>Frequently Asked Questions<\/h2>\n\t\t\n\t\t\t\t\t<p>Touching Hearts at Home is redefining the meaning of heartfelt care through consistency, companionship, and compassion. Our non-medical, in-home care uses the meaningful impact of relationships to serve those closest to you with the help they need to live comfortably and confidently from home.<\/p>\n\t\t\t\n\t\t<div class=\"dropdowns__wrapper\">\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_614329bb14f818602aadd6b72da828c9-1-summary\">\n\t\t\t\t\t\tWhat types of services do you provide?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_614329bb14f818602aadd6b72da828c9-1-content\">\n\t\t\t\t\t\tWe provide non-medical home care including companionship, light housekeeping, meal preparation, medication reminders, transportation, personal care, Alzheimer\u2019s and dementia care, and more. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_614329bb14f818602aadd6b72da828c9-2-summary\">\n\t\t\t\t\t\tHow quickly can services be provided?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_614329bb14f818602aadd6b72da828c9-2-content\">\n\t\t\t\t\t\tServices can often begin within 24 hours of your initial contact, following a complimentary in-home consultation and completion of required paperwork. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_614329bb14f818602aadd6b72da828c9-3-summary\">\n\t\t\t\t\t\tDo you require a minimum number of service hours?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_614329bb14f818602aadd6b72da828c9-3-content\">\n\t\t\t\t\t\tYes, we have a minimum of 2 hours per visit. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_614329bb14f818602aadd6b72da828c9-4-summary\">\n\t\t\t\t\t\tHow are your caregivers selected?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_614329bb14f818602aadd6b72da828c9-4-content\">\n\t\t\t\t\t\tCaregivers are carefully selected through a rigorous process that includes interviews, background checks, reference checks, and training. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_614329bb14f818602aadd6b72da828c9-5-summary\">\n\t\t\t\t\t\tAre your caregivers employees or independent contractors?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_614329bb14f818602aadd6b72da828c9-5-content\">\n\t\t\t\t\t\tAll caregivers are employees of Touching Hearts at Home. We handle all employment responsibilities, including taxes, insurance, and benefits. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_614329bb14f818602aadd6b72da828c9-6-summary\">\n\t\t\t\t\t\tIs your service available 24\/7?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_614329bb14f818602aadd6b72da828c9-6-content\">\n\t\t\t\t\t\tYes, we provide care 24 hours a day, 7 days a week, including holidays. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_614329bb14f818602aadd6b72da828c9-7-summary\">\n\t\t\t\t\t\tCan services be adjusted or canceled?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_614329bb14f818602aadd6b72da828c9-7-content\">\n\t\t\t\t\t\tYes, services are flexible. You can change or cancel with proper notice as outlined in our service agreement. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_614329bb14f818602aadd6b72da828c9-8-summary\">\n\t\t\t\t\t\tDo you accept insurance or Medicare?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_614329bb14f818602aadd6b72da828c9-8-content\">\n\t\t\t\t\t\tWe are a private pay service. Some long-term care insurance policies may reimburse for our services. We do not accept Medicare or Medicaid. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_614329bb14f818602aadd6b72da828c9-9-summary\">\n\t\t\t\t\t\tHow much does home care cost?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_614329bb14f818602aadd6b72da828c9-9-content\">\n\t\t\t\t\t\tCosts vary depending on the level and duration of care. We offer a complimentary consultation to determine your specific needs and provide a cost estimate. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_614329bb14f818602aadd6b72da828c9-10-summary\">\n\t\t\t\t\t\tDo you provide services in facilities or only in private homes?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_614329bb14f818602aadd6b72da828c9-10-content\">\n\t\t\t\t\t\tWe provide services wherever a client resides, including private homes, assisted living communities, or other care facilities. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n<section id=\"block_5bfcf9bdf70b647c397c574ce399644c\" class=\"block block--wysiwyg\" data-layout=\"plain\" data-bleed=\"on\">\n    <div class=\"container\">\n        <table width=\"100%\">\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/touchinghearts.com\/fortcollins\/wp-content\/uploads\/sites\/16\/2025\/05\/Provider-of-Choice-2025_High-Res.png\" alt=\"\" width=\"300\" class=\"alignnone\" \/><\/td>\n<td><img decoding=\"async\" src=\"https:\/\/touchinghearts.com\/fortcollins\/wp-content\/uploads\/sites\/16\/2025\/05\/Employer-of-Choice-2025_High-Res.png\" alt=\"\" width=\"300\" class=\"alignnone\" \/><\/td>\n<\/tr>\n<\/table>\n<p><a href=\"https:\/\/search.google.com\/local\/writereview?placeid=ChIJCws4Nsd1bIcRpUM_NMJGr-s\" rel=\"noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1180 aligncenter\" src=\"https:\/\/touchinghearts.com\/westminster\/wp-content\/uploads\/sites\/15\/2022\/06\/Leave-A-Google-Review-Button.png\" alt=\"\" width=\"400\" height=\"111\" \/><\/a><\/p>\n<p>Specializing in Hospital Recovery Rehab Care, Dementia Care, Alzheimer&#8217;s Care, Respite Care, Live-in Care, Rehab &#038; Hospital Recovery Care.<\/p>\n    <\/div>\n<\/section>\n\n\n\n<section id=\"block_0dcca1541dd5d22d6b9b1f38a3bf7989\" class=\"dual-cta\">\n            <div class=\"dual-cta__item\" data-background=\"dark\">\n                            <h2 class=\"h3\">Online Service Inquiry<\/h2>\n                                        <p>Reach out to us today.<\/p>\n                        <a class=\"btn \" href=\"https:\/\/touchinghearts.com\/fortcollins\/inquire\/\" target=\"\" rel=\"\" aria-label=\"Contact - Navigate to: https:\/\/touchinghearts.com\/fortcollins\/inquire\/\" >Contact<\/a>        <\/div>\n            <div class=\"dual-cta__item\" data-background=\"light\">\n                            <h2 class=\"h3\">Careers<\/h2>\n                                        <p>Join our team.<\/p>\n                        <a class=\"btn \" href=\"https:\/\/touchinghearts.com\/fortcollins\/careers\/\" target=\"\" rel=\"\" aria-label=\"Careers - Navigate to: https:\/\/touchinghearts.com\/fortcollins\/careers\/\" >Careers<\/a>        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-185","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - 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