{"id":185,"date":"2022-04-06T13:51:16","date_gmt":"2022-04-06T13:51:16","guid":{"rendered":"https:\/\/touchinghearts.lndo.site\/minneapolis\/?page_id=185"},"modified":"2025-01-20T17:18:34","modified_gmt":"2025-01-20T21:18:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/touchinghearts.com\/gainesville\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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RESOURCES<\/div>\n \n

\n FAQ <\/h1>\n <\/div>\n\n <\/div>\n <\/section>\n\n\n\n
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Frequently Asked Questions<\/h2>\n\t\t\n\t\t\t\t\t

Touching Hearts at Home is redefining the meaning of heartfelt care through consistency, companionship, and compassion. Our non-medical, in-home care uses the meaningful impact of relationships to serve those closest to you with the help they need to live comfortably and confidently from home.<\/p>\n\t\t\t\n\t\t

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\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow does my service begin?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe meet with you personally for a free in-home consultation and design a program together. Next, we carefully select and introduce a qualified caregiver who will lend a hand to make your life easier. Our goal is to help ensure you see the same friendly face each visit. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tAre the caregivers bonded and insured?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. All Touching Hearts at Home Caregivers are bonded and insured. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow do I make changes to my scheduled visits?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe understand that situations can change quickly. We will always be flexible and accommodate your request as quickly as possible. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow do you select your caregivers?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe are committed to choosing compassionate caregivers that we would trust to care for our own family and loved ones. We hire qualified, reliable, and kind caregivers who genuinely enjoy helping seniors and people with disabilities. Each potential caregiver must pass a criminal background check and detailed screening process. They are also required to complete a detailed orientation on our company policies. Additionally, each caregiver is trained in-depth on the specific care plan of each client they serve. Ongoing evaluation of each caregiver\/client relationship ensures a successful match and quality of service. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat if I need to cancel a visit or cancel service?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe request that you give us at least 24 hours notice if you need to cancel a visit or cancel service. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat services do you offer?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tOur services are designed to assist with your everyday tasks and are custom tailored to meet your individual needs. We provide care in many ways, including light housekeeping, laundry\/linens, meal preparation and planning, grocery shopping, transportation, memory care, companionship, medication reminders and much more! \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWill I have a choice in who comes to my home?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. Our experienced staffing coordinators will make an informed decision regarding a caregiver who has the personality, skills and availability to best help you. If at any time or for any reason you are not completely satisfied with a caregiver, we will gladly make the necessary changes. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n
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Online Service Inquiry<\/h2>\n

Reach out to us today.<\/p>\n Contact<\/a> <\/div>\n

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Careers<\/h2>\n

Join our team.<\/p>\n Careers<\/a> <\/div>\n <\/section>\n\n\n\n

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\"Google<\/a>
\nWe are a licensed Home Health Agency and can provide Personal Care services in the following counties: Alachua, Bradford, Citrus, Columbia, Gilchrist, Levy, Marion, Putnam, Sumter, Union. Alzheimer’s and Dementia Care, Respite Care, Senior Home Care serving greater Gainesville, FL.<\/p>\n

We Specialize in Alzheimer’s and Dementia Care<\/strong><\/p>\n

Touching Hearts at Home specializes in providing exceptional care for individuals with Alzheimer’s and Dementia. Beyond meeting the State of Florida’s stringent requirements for Alzheimer’s training, our caregivers are distinguished by their ALZ STARS certification from the Alzheimer’s Association. This advanced training program equips our team with specialized skills and knowledge to deliver compassionate, tailored support to clients with memory care needs. Our commitment to excellence ensures that every caregiver is prepared to handle the unique challenges associated with Alzheimer’s and Dementia, offering peace of mind to families and enhancing the quality of life for those we serve. In addition, our team receives various on-going training and educational sessions with dementia experts such as Teepa Snow, and other recognized dementia trainers and nurses.<\/p>\n

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We Specialize in Parkinson’s Care<\/strong><\/p>\n

At Touching Hearts at Home, we take pride in our specialized care for individuals with Parkinson’s disease. Our commitment goes beyond basic care standards, as all our caregivers undergo specialized training through the Parkinson’s Foundation CarePartner Training Program. This comprehensive program equips our team with additional in-depth knowledge and practical skills to address the unique challenges faced by those living with Parkinson’s. By integrating advanced techniques and compassionate support, we ensure our clients receive the highest quality of care, promoting their well-being and enhancing their daily lives.<\/p>\n

Courses within the Parkinson’s Foundation Care Partner Program feature clinical experts such as movement disorders neurologists, social workers, psychologists, counselors, rehabilitation therapists and more. Additionally, these courses feature experts in the lived experience of Parkinson\u2019s \u2013 Parkinson’s disease care partners.<\/p>\n\n\n\n
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