{"id":185,"date":"2022-04-06T13:51:16","date_gmt":"2022-04-06T13:51:16","guid":{"rendered":"https:\/\/touchinghearts.lndo.site\/minneapolis\/?page_id=185"},"modified":"2026-01-08T19:16:52","modified_gmt":"2026-01-08T19:16:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/touchinghearts.com\/grandrapids\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n    <section id=\"block_c5765011983420261420c77301024542\" class=\"pageTitle\">\n        <div class=\"container\">\n        \n            <div class=\"pageTitle__heading\" data-layout=\"indent\">\n                                    <div class=\"pageTitle__heading--eyebrow\">RESOURCES<\/div>\n                                    \n                <h1 class=\"h3\">\n                    FAQ                <\/h1>\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n\n\n<section id=\"block_5f126acc6d408a2ff7738c112580327f\" class=\"block dropdowns\" data-background=\"logo\">\n\n\t<div class=\"container\">\n\n\t\t\t\t\t<h2>Frequently Asked Questions<\/h2>\n\t\t\n\t\t\t\t\t<p>Touching Hearts at Home is redefining the meaning of heartfelt care through consistency, companionship, and compassion. Our non-medical, in-home care uses the meaningful impact of relationships to serve those closest to you with the help they need to live comfortably and confidently from home.<\/p>\n\t\t\t\n\t\t<div class=\"dropdowns__wrapper\">\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_5f126acc6d408a2ff7738c112580327f-1-summary\">\n\t\t\t\t\t\tWhat types of in-home care services do you provide?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_5f126acc6d408a2ff7738c112580327f-1-content\">\n\t\t\t\t\t\tWe offer 24\/7 Live-In care only, wherever your loved one calls home. Services include light housekeeping, personal care, companionship, safety support, mobility assistance, laundry\/linens, meal preparation and planning, grocery shopping, transportation, memory care, companionship, medication reminders and much more!  Our services are designed to assist with your everyday tasks and are custom tailored to meet your individual needs. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_5f126acc6d408a2ff7738c112580327f-2-summary\">\n\t\t\t\t\t\tDo you offer short-term care after surgery or hospitalization?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_5f126acc6d408a2ff7738c112580327f-2-content\">\n\t\t\t\t\t\tYes. We provide structured, short-term service plans for post-surgical or transitional care. Our caregivers assist with mobility, daily tasks, comfort, and safety so your loved one can recover at home. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_5f126acc6d408a2ff7738c112580327f-3-summary\">\n\t\t\t\t\t\tCan you provide long-term in-home care?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_5f126acc6d408a2ff7738c112580327f-3-content\">\n\t\t\t\t\t\tAbsolutely. Many families rely on us for ongoing, long-term support tailored to individual routines, preferences, and health needs. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_5f126acc6d408a2ff7738c112580327f-4-summary\">\n\t\t\t\t\t\tIs care available 24\/7?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_5f126acc6d408a2ff7738c112580327f-4-content\">\n\t\t\t\t\t\tYes. Personalized. Reliable. Uninterrupted continuity of care. Touching Hearts\u2019 24\/7 live-in caregiver services provides individualized care by one primary caregiver, ensuring peace of mind, familiarity, consistency, seamless communication, and enhanced safety for our clients and their families. We can offer short-term, long term\/permanent, respite, and end of life 24\/7 options. Included with our live-in care service is a Touching Hearts personalized care coordinator, who visits regularly, supports the client and family members, helps identify and coordinate care needs, creates a care plan that evolves as needs change, and can help provide resources, problem solving and advocacy.\r\n \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_5f126acc6d408a2ff7738c112580327f-5-summary\">\n\t\t\t\t\t\tWhat does \u201caging in place safely\u201d mean?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_5f126acc6d408a2ff7738c112580327f-5-content\">\n\t\t\t\t\t\tIt means helping seniors remain independent and comfortable at home while supporting fall prevention, mobility, daily routines, and emotional well-being. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_5f126acc6d408a2ff7738c112580327f-6-summary\">\n\t\t\t\t\t\tHow do I know if my loved one is ready for help at home?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_5f126acc6d408a2ff7738c112580327f-6-content\">\n\t\t\t\t\t\tChanges in mobility, memory, mood, hygiene, nutrition, or safety can all signal that support is needed. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n<section id=\"block_b44b848a88c03228e7dcebdde4c0229c\" class=\"block dropdowns\" data-background=\"logo\">\n\n\t<div class=\"container\">\n\n\t\t\t\t\t<h2>Dementia &#038; Alzheimer\u2019s Care<\/h2>\n\t\t\n\t\t\t\t\t<p>Caring for someone with dementia or Alzheimer\u2019s often brings complex questions about safety, daily routines, communication, and long-term support. This FAQ section is designed to give families clear, reliable answers to the topics they search for most. Whether they\u2019re trying to understand early symptoms, explore in-home care options, or learn how to support a loved one as their needs change. Here, you\u2019ll find straightforward guidance, practical tips, and insights that help you navigate each stage of the journey with confidence and compassion.<\/p>\n\t\t\t\n\t\t<div class=\"dropdowns__wrapper\">\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_b44b848a88c03228e7dcebdde4c0229c-1-summary\">\n\t\t\t\t\t\tDo you provide dementia or Alzheimer\u2019s-specific care?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_b44b848a88c03228e7dcebdde4c0229c-1-content\">\n\t\t\t\t\t\tYes. We specialize in dementia and Alzheimer\u2019s support, offering calm routines, gentle redirection, emotional reassurance, and a stable presence that helps your loved one feel secure at home. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_b44b848a88c03228e7dcebdde4c0229c-2-summary\">\n\t\t\t\t\t\tHow do you keep someone with dementia safe at home?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_b44b848a88c03228e7dcebdde4c0229c-2-content\">\n\t\t\t\t\t\tWe focus on fall prevention, consistent routines, environmental safety checks, reduced overstimulation, and strategies that support independence. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_b44b848a88c03228e7dcebdde4c0229c-3-summary\">\n\t\t\t\t\t\t Do you help families understand dementia behaviors?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_b44b848a88c03228e7dcebdde4c0229c-3-content\">\n\t\t\t\t\t\tYes. We educate families about memory changes, resistance to care, sundowning, wandering, communication shifts, and role reversal as aging occurs. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_b44b848a88c03228e7dcebdde4c0229c-4-summary\">\n\t\t\t\t\t\tCan your caregivers support those experiencing resistance or agitation?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_b44b848a88c03228e7dcebdde4c0229c-4-content\">\n\t\t\t\t\t\tYes. Our caregivers use gentle approaches, validation, and purposeful engagement to reduce agitation and support cooperation. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_b44b848a88c03228e7dcebdde4c0229c-5-summary\">\n\t\t\t\t\t\tDo you offer support during holidays or stressful seasons?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_b44b848a88c03228e7dcebdde4c0229c-5-content\">\n\t\t\t\t\t\tAbsolutely. We help families create flexible routines and calm environments during busy times. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n<section id=\"block_5157a5b593b65f31e4b1195829d0222c\" class=\"block dropdowns\" data-background=\"logo\">\n\n\t<div class=\"container\">\n\n\t\t\t\t\t<h2>Pricing, Scheduling &#038; Coverage<\/h2>\n\t\t\n\t\t\t\t\t<p>This section provides clear answers to common questions about service rates, payment options, scheduling flexibility, and the types of care we can provide. It helps families understand costs, plan care around their needs, and know what coverage options are available.<\/p>\n\t\t\t\n\t\t<div class=\"dropdowns__wrapper\">\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_5157a5b593b65f31e4b1195829d0222c-1-summary\">\n\t\t\t\t\t\tIs there a minimum number of hours\/days required?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_5157a5b593b65f31e4b1195829d0222c-1-content\">\n\t\t\t\t\t\tYes. Our minimum for 24 hour Live-In care is 7 days. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_5157a5b593b65f31e4b1195829d0222c-2-summary\">\n\t\t\t\t\t\tHow does your pricing work?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_5157a5b593b65f31e4b1195829d0222c-2-content\">\n\t\t\t\t\t\tPricing depends on the care level required.  We provide clear, transparent pricing during your complimentary consultation. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_5157a5b593b65f31e4b1195829d0222c-3-summary\">\n\t\t\t\t\t\tDo you offer customized care plans?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_5157a5b593b65f31e4b1195829d0222c-3-content\">\n\t\t\t\t\t\tYes. Every plan is tailored around your loved one\u2019s needs, personality, and goals. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_5157a5b593b65f31e4b1195829d0222c-4-summary\">\n\t\t\t\t\t\tHow do I pay for in-home care?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_5157a5b593b65f31e4b1195829d0222c-4-content\">\n\t\t\t\t\t\tWe accept private pay and long-term care insurance. We help families navigate insurance requirements to make the process smooth. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_5157a5b593b65f31e4b1195829d0222c-5-summary\">\n\t\t\t\t\t\tDoes insurance cover in-home care?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_5157a5b593b65f31e4b1195829d0222c-5-content\">\n\t\t\t\t\t\tMany long-term care insurance policies do cover in-home care. We also do not accept Medicaid or medicare at this time. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t<details class=\"dropdown\" aria-expanded=\"false\">\n\n\t\t\t\t\t<summary data-id=\"block_5157a5b593b65f31e4b1195829d0222c-6-summary\">\n\t\t\t\t\t\tHow do I get started or request pricing?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t<div class=\"dropdown__content\" data-id=\"block_5157a5b593b65f31e4b1195829d0222c-6-content\">\n\t\t\t\t\t\tSimply reach out by phone or online. We\u2019ll schedule a complimentary in-home consultation to help you find the right fit. Next, we carefully select and introduce a qualified caregiver who will lend a hand to make your life easier.  \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n<section id=\"block_ba3930f3ce1ee8bcbf1bb08fd8efe95c\" class=\"block block--wysiwyg\" data-layout=\"plain\" data-bleed=\"on\">\n    <div class=\"container\">\n        <p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/touchinghearts.com\/milwaukee\/wp-content\/uploads\/sites\/63\/2024\/04\/5-years-logo.jpg\" alt=\"\" width=\"1110\" \/><br \/>\nTouching Hearts at home took the top honor, the #1 spot, in the small business category again for 2024 (3 years in a row!).<br \/>\nBrandon Briesath was one of 3 CEO&#8217;s recognized for the leadership award in 2024 as well.<br \/>\nSpecial &#8220;Doers&#8221; Award Recipient \u2014 Journal Sentinel 2020 &#8220;At this company, we do things efficiently and well&#8221;<br \/>\nSpecial Award Recipient for Organizational Efficiency. \u2014 Journal Sentinel 2018.<br \/>\nTop Work Places 2019 for Southeastern Wisconsin. Special Award Recipient for Communication.<\/p>\n<table width=\"100%\" align=\"center\">\n<tbody>\n<tr>\n<td><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/touchinghearts.com\/milwaukee\/wp-content\/uploads\/sites\/63\/2024\/04\/Top-100-in-Experience-2024_High-Res.png\" alt=\"Top 100 in Experience\" width=\"230\" \/><\/td>\n<td><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/touchinghearts.com\/milwaukee\/wp-content\/uploads\/sites\/63\/2024\/04\/Employer-of-Choice-2024_High-Res.png\" alt=\"Best of Home Care Employer of Choice\" width=\"230\" \/><\/td>\n<td><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/touchinghearts.com\/milwaukee\/wp-content\/uploads\/sites\/63\/2024\/04\/Provider-of-Choice-2024_High-Res.png\" alt=\"Best of Home Care Provider of Choice\" width=\"230\" \/><\/td>\n<td><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/touchinghearts.com\/milwaukee\/wp-content\/uploads\/sites\/63\/2024\/04\/Leader-in-Excellence-2024_High-Res.png\" alt=\"Leader in Excellence\" width=\"230\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-185","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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