{"id":185,"date":"2022-04-06T13:51:16","date_gmt":"2022-04-06T13:51:16","guid":{"rendered":"https:\/\/touchinghearts.lndo.site\/minneapolis\/?page_id=185"},"modified":"2026-02-18T14:01:27","modified_gmt":"2026-02-18T14:01:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/touchinghearts.com\/henderson\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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RESOURCES<\/div>\n \n

\n FAQ <\/h1>\n <\/div>\n\n <\/div>\n <\/section>\n\n\n\n
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Frequently Asked Questions<\/h2>\n\t\t\n\t\t\t\t\t

Touching Hearts at Home is redefining the meaning of heartfelt care through consistency, companionship, and compassion. Our non-medical, in-home care uses the meaningful impact of relationships to serve those closest to you with the help they need to live comfortably and confidently from home.<\/p>\n\t\t\t\n\t\t

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\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow does my service begin?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe meet with you personally for a free in-home consultation and design a program together. Next, we carefully select and introduce a qualified caregiver who will lend a hand to make your life easier. Our goal is to help ensure you see the same friendly face each visit. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tAre the caregivers bonded and insured?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. All Touching Hearts at Home Caregivers are bonded and insured. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow do I make changes to my scheduled visits?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe understand that situations can change quickly. We will always be flexible and accommodate your request as quickly as possible. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tHow do you select your caregivers?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe are committed to choosing compassionate caregivers that we would trust to care for our own family and loved ones. We hire qualified, reliable, and kind caregivers who genuinely enjoy helping seniors and people with disabilities. Each potential caregiver must pass a criminal background check and detailed screening process. They are also required to complete a detailed orientation on our company policies. Additionally, each caregiver is trained in-depth on the specific care plan of each client they serve. Ongoing evaluation of each caregiver\/client relationship ensures a successful match and quality of service. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat if I need to cancel a visit or cancel service?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tWe request that you give us at least 24 hours notice if you need to cancel a visit or cancel service. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWhat services do you offer?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tOur services are designed to assist with your everyday tasks and are custom tailored to meet your individual needs. We provide care in many ways, including light housekeeping, laundry\/linens, meal preparation and planning, grocery shopping, transportation, memory care, companionship, medication reminders and much more! \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t\t\t\n\t\t\t\t
\n\n\t\t\t\t\t\n\t\t\t\t\t\tWill I have a choice in who comes to my home?\t\t\t\t\t<\/summary>\n\n\t\t\t\t\t
\n\t\t\t\t\t\tYes. Our experienced staffing coordinators will make an informed decision regarding a caregiver who has the personality, skills and availability to best help you. If at any time or for any reason you are not completely satisfied with a caregiver, we will gladly make the necessary changes. \n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/details>\n\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n
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Touching Hearts At Home Senior Care Henderson<\/h1>\n

We at Touching Hearts at Home in Henderson, NV are dedicated to providing exceptional senior care that meets the unique needs of our clients. Our compassionate team understands that choosing care for a loved one comes with many important questions. As a helpful resource for families exploring home care services, we offer specialized palliative care services for seniors facing serious illnesses, ensuring comfort and dignity in every step of their journey. We are committed to offering support that is both flexible and personalized, so families feel confident in their decisions.<\/p>\n

Touching Hearts At Home Senior Care Henderson<\/h2>\n

We know that families have many considerations when selecting a caregiving service. In our work, we address common topics such as the types of services offered, caregiver qualifications, scheduling flexibility, care plan customization, safety protocols, and easy steps to get started. Our caregivers are trained rigorously so that every aspect of their service\u201a from hospital recovery rehab care to live-in support\u201a is delivered with efficiency and heart. As you explore options, we want you to feel assured of our commitment to reliable and considerate senior care in Henderson.<\/p>\n

Expert Services and Personalized Care<\/h3>\n

At Touching Hearts at Home, we believe that every care situation is unique and that additional questions are always welcome. Our caregiving services are designed to promote independence and enhance quality of life, especially for seniors facing challenging health issues. We provide specialized palliative care alongside a range of services to support every need. Our dedicated caregivers offer:<\/p>\n