Bryan & Touching Hearts team, I just wanted to reach out and tell you how much you are appreciated for everything that you did for and with the Barco’s. I know so much of what you did was ‘unseen”, but it was all done from a heart of truly caring for their welfare and giving them the best quality of life that they could have under the circumstances.
It was a unique situation and your team handled it so well…..from the front office staff, to the nurses, to the partnership with hospice, and the daily/nightly Caregivers. I was moved at how much they were genuinely loved and intentionally cared for even with all the challenges they presented. It certainly got off to a rough start, but you set respectful boundaries, and worked your way into their hearts as a voice they could trust and count on.
You were more than just a service provider-you were companions during their lonely times, advocates when they needed to be protected, and friends that actively loved them for who they were…even when their rough edges showed through!
Thank you for showing up consistently on a daily and nightly basis, even when it was difficult or in the face of your own personal challenges. Thank you for going above and beyond and caring for them in unexpected ways. Most of all, thank you for loving and honoring them well. Shana Cooley
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