More Than Assistance — Truly Individualized Care Our initial assessments are designed to go far beyond a checklist of needs. Developed by experienced social workers with extensive backgrounds supporting older adults living with dementia, our…

One of the hardest decisions families face is determining when it’s time to seek extra support for an aging parent or loved one. In Monroe County, families in Brighton, Pittsford, Webster, and surrounding communities often…

When families in Monroe County begin exploring home care for a loved one, one of the first questions that comes up is: What does private pay home care actually include? Many people initially imagine only…

A Decade of Dedication, Compassion, and Listening from the Heart At Touching Hearts at Home of Rochester, we celebrate the everyday heroes who make an extraordinary impact — not through grand gestures, but through consistent,…

Kindness, Faith, and the Power of Simply Being There In just five short months, Lynne Fisher has already made an incredible impact at Touching Hearts at Home. Her calm presence, listening ear, and heart for…

Turning Kindness Into Companionship, One Visit at a Time At Touching Hearts at Home, every caregiver brings something beautiful and unique to their role — and for Terri Roggow, that something is heart. Almost a…