Using Familiar Tools to Preserve Identity in Dementia Care in Rochester, NY
More Than Assistance — Truly Individualized Care
Our initial assessments are designed to go far beyond a checklist of needs. Developed by experienced social workers with extensive backgrounds supporting older adults living with dementia, our individualized care plans are built around the whole person. We take time to learn about life history, family dynamics, long-held routines, and the roles that have shaped someone’s identity.
Dementia may affect memory and abilities, but it does not erase a lifetime of experiences, skills, and pride. Honoring those elements is central to how we provide care.
Recently, we were reminded just how meaningful that approach can be.
Preserving Identity Through Meaningful Engagement
Bob spent much of his life building. He worked with his hands and took tremendous pride in the tools he collected and the furniture he crafted. Those tools were not simply objects; they represented purpose, accomplishment, and self-worth.
As his dementia progressed, he was no longer able to safely use his tools. Understandably, this loss led to moments of frustration and sadness. His family noticed that when conversations centered on what he could no longer do, he became withdrawn and agitated. However, when he spoke about his work and the projects he had completed, he became noticeably calmer and more engaged.
Recognizing the importance of these connections, his Care Partner did not redirect him away from those memories. Instead, she leaned into them. They spent time organizing tools together, holding them, and discussing how each one was used. As they walked through his home, he explained how certain pieces of furniture were constructed and described the projects he was most proud of.
While he was no longer actively building, he was still able to experience himself as a builder. Through validation and thoughtful engagement, his identity remained intact even as his cognitive abilities changed.
This dementia-informed approach not only supported Bob emotionally, but also reassured his family that his life story continued to be honored.
A Dementia-Informed Approach in Rochester, NY
At Touching Hearts at Home of Rochester, our approach to dementia care emphasizes validation, dignity, and preserving long-standing identity. We understand that long-term memories often remain accessible, that familiar routines can reduce anxiety, and that meaningful engagement fosters emotional well-being.
Rather than focusing solely on tasks such as meal preparation, medication reminders, or homemaker services, we intentionally create care plans that support social engagement, safety oversight, and emotional connection. We consider what will help someone feel respected, understood, and secure within their own home.
This level of personalization makes a meaningful difference for families navigating difficult transitions.
Stories That Set Us Apart
Recently, after sharing examples like Bob’s during a consultation, a family followed up to share what ultimately influenced their decision to choose Touching Hearts at Home. While they had researched multiple providers, they felt that our real-life stories demonstrated a deeper level of individualized care. What resonated most was not a list of services, but the evidence of intentionality and compassion behind those services.
This feedback affirmed what we have long believed: individualized, person-centered care is not simply a philosophy. It is a differentiator.
Honoring the Whole Person
In-home care should do more than assist with daily living tasks. It should preserve independence wherever possible, reduce the risk of hospitalization, support family dynamics, and maintain routines that provide comfort and meaning.
When driving ends, life does not stop. When dementia progresses, identity does not disappear. With the right support, older adults can continue to feel connected to who they have always been.
If your family is exploring dementia care or in-home support in Rochester, NY, we would be honored to speak with you about how our individualized approach can help.
📞 Call Touching Hearts at Home of Rochester at (585) 271-7390
🌐 Visit touchinghearts.com
Let us walk alongside your family with compassion, expertise, and care tailored to the heart of who your loved one is.
