About Us

Touching Hearts at Home of Middle Tennessee is locally owned and operated, combining the experience of owners, Bryan and Haley Johnson, with the resources of a National Home Care company that has been providing Non-Medical Home Care services to older adults, seniors, and people with disabilities since 1996. We set the standard of excellence in the industry by bringing quality care, safety, and companionship to the lives of our clients. Integrity, compassion, and kindness are at the heart of our business.

Adriaunna’s journey with us began in September 2021 as a Recruiter, where she quickly rose to the role of Office Manager. With seven years of industry experience under her belt, it was no surprise that her remarkable contributions and innate leadership qualities propelled her forward. Adriaunna’s ability to identify and nurture talent while fostering a positive, engaging work environment is a testament to her dedication to creating rewarding experiences for both caregivers and clients alike. Adriaunna’s keen problem-solving skills and operational efficiency keep our office running like a well-oiled machine, allowing us to focus on what truly matters—delivering high-quality, trustworthy support for seniors and individuals with disabilities.

While Kaitlyn has donned several hats at Touching Hearts—each one more colorful than the last, she is now the indispensable Executive Assistant. With her skillful hands managing social media, marketing materials, back office processes, and whatever project is thrown her way, she brings a unique blend of professionalism and warmth to every task. Kaitlyn’s passion for caring for others shines through in her previous roles, where she made a difference as an Activities Associate in a Memory Care Unit and as a nurturing Private Family Manager/Nanny. Her goal of ensuring every person is valued, respected, and cared for aligns directly with the spirit of Touching Hearts.

Katrina Weems, our esteemed Lead Scheduler, has been a vital part of our family since August 2020. With over a decade of rich experience in home care, scheduling, and caregiving, Katrina embodies a profound passion for serving the elderly and enhancing their quality of life. Her dedication to creating the ideal caregiver-client matches not only reflects her commitment to advocacy but also showcases her ability to cultivate trust and meaningful relationships within the community. Beyond her scheduling expertise, Katrina has fostered deep connections with caregivers, offering them support and guidance on everything from client care to personal challenges, demonstrating her nurturing spirit. Her warmth and candor illuminate the lives of both clients and their families, making her a true beacon of light in our agency.

With her wealth of experience in healthcare management and customer service that perfectly aligns with our mission, Arreall is in the perfect role as a Scheduler. Her unwavering commitment to enhancing the quality of life for our clients and their families is evident in her everyday interactions, where she fosters meaningful relationships built on trust and empathy. Arreall’s passion for leadership and her desire to make a positive impact are reflected in her belief in resilience, continuous learning, and empowering those around her—whether through patient care, mentorship, or professional development. Her journey is a testament to her steadfast dedication to service, as she consistently seeks to inspire and uplift everyone she encounters.

Meredith is our dedicated Senior Care Coordinator, and with her she brings a wealth of experience and an unwavering commitment to advocacy. Her life’s mission has been to stand up for the less fortunate, which beautifully complements her impressive career path—ranging from a family support specialist with Habitat for Humanity to a child advocate manager with the Guardian ad Litem program, and even a placement specialist with DCS. It was during her time as an admissions coordinator with NHC that she discovered her profound passion for working with seniors, a calling she embraces as a privilege. Meredith works with Touching Hearts families and caregivers to ensure seamless care and support with the goal of improving their quality of life.

Rebecca is our driving force behind our marketing initiatives in Davidson, Williamson, and Wilson counties, bringing over a decade of healthcare experience that beautifully bridges her work with both pediatric and geriatric populations. With six years dedicated to hospice care prior to her arrival at Touching Hearts, Rebecca’s commitment to the senior community shines through in her heartfelt mission of helping seniors and their families to find solutions that honor the lives that they have lived. Her empathetic approach not only enhances the caregiver-client relationship but also inspires families to navigate this significant chapter in their lives with confidence.

With her vibrant spirit and profound passion for helping others, Julie spearheads our business development in the Williamson, Maury, and Rutherford County areas. Her genuine warmth and commitment to compassionate care are evident in every client and referral meeting, where she truly lights up the room. With over 25 years of impressive sales and operations experience—from pharmaceutical sales to successfully running her own business—Julie is the person to expand our reach in these communities. She loves representing a service that provides dignity, comfort and support to seniors in her community.

Christin’s journey with Touching Hearts at Home began in August 2022 as an Administrative Assistant. Her remarkable dedication and work ethic quickly earned her a promotion to Scheduler. After welcoming her third child, Christin thoughtfully chose to step back to focus on her growing family. Even then, her commitment to our mission never wavered — she continued to support our team as an On-Call Specialist, ensuring seamless coverage in both scheduling and after-hours support. Christin has now stepped into a new role as Home Care Coordinator for The Crestmoor Community. In this position, she will manage scheduling, client care, and caregiver communication for our newest partnership.Christin’s adaptability and unwavering dedication are a testament to the supportive and mission-driven environment we foster at Touching Hearts at Home. We are proud to have her on our team, and we know she will continue to make a meaningful impact in the lives of our clients and caregivers.

Laila Holmes is our Administrative Assistant and often the first friendly voice you hear when contacting our office. She began her journey with us as a dedicated Caregiver and was quickly promoted to her current role thanks to her skill, compassion, and reliability.

Laila holds a Bachelor’s degree in Public Health and brings valuable experience in advocacy, research and data analysis, and customer service. Her passion for our mission shines through in everything she does, and her attention to detail ensures our front desk runs smoothly and efficiently.